Privacy Policy

Privacy Policy

Last Updated: March 24, 2025

This Privacy Policy explains how STHETIX KREASI TEKNOLOGI collects, uses, and shares information related to you (“Personal Data”) when you use our Site (www.sthetix.info)—featuring video guides hosted on YouTube and Odysee displayed as a video wall and an online store powered by Ecwid—engage with us on social media, or interact with us.

Our Principles

We’re committed to protecting your privacy with these principles:

1. We use Personal Data lawfully, fairly, and transparently.
2. We collect only what’s necessary for legitimate purposes.
3. We retain data no longer than needed.
4. We protect your data with appropriate security measures.

Data We Collect

We collect two types of info from Site visitors:

1. Personal Data

Info identifying you, collected only when you buy from Ecwid or submit claims:

• Name, shipping address, phone number, email.
• Payment details (via Xendit, Wise, Aurpay).
• Unboxing videos/photos (for defective/incorrect claims).
• Note: No login needed for videos.

2. Non-personal Data

Info that doesn’t identify you:

• Video analytics (by YouTube/Odysee).
• Cookies, web beacons, browser type, IP address.

Usage Data

We collect Site usage data to improve it:

• Pages visited (video wall, store).
• IP address, device info, visit times.

Location Data

If permitted, we collect location data to enhance shopping. Toggle it in your device settings.

Tracking & Cookies

We use cookies and tech (e.g., beacons) to track activity and improve the Site. Refuse cookies via your browser—some features may not work.

Third-Party Services

YouTube/Odysee: Video data (views, device info). See YouTube’s and Odysee’s policies.

Ecwid: Order data (name, address). See Ecwid’s policy.

Payment: Xendit, Wise, Aurpay process payments.

Shipping: DHL/UPS get shipping info.

How We Use Your Data

We use data to:

• Provide the video wall and store.
• Process orders and ship via Ecwid/DHL/UPS.
• Send order/shipping updates.
• Handle warranty/defective/incorrect item claims.
• Improve the Site (e.g., visit analysis).
• Fix technical issues.
• Send offers (opt-out available).

Data Storage, Transfer, and Retention

Ecwid stores order data (likely USA). We store order/claim info in Indonesia. Data may transfer to USA/Indonesia, complying with GDPR, CCPA, and Indonesia’s PDPL. Order data kept 5-7 years for legal/warranty; usage data kept briefly.

Data Access

Only necessary parties access your data:

• Ecwid: Orders.
• DHL/UPS: Shipping.
• Xendit/Wise/Aurpay/Buymeacoffee: Payments.
• Third parties: Fraud prevention (if needed).

Data Security

We and Ecwid use strong security, but no system is 100% secure.

Data Disclosure

We share data if legally required or to:

• Meet legal obligations.
• Protect our rights/property.
• Prevent misuse or investigate.
• Ensure safety.

Your Data Protection Rights

Right to Access

See what data we hold—contact us.

Right to Portability

Get a copy of your data.

Right to Rectification

Fix incorrect data.

Right to Erasure

Delete your data, unless needed for orders, claims, or legal reasons.

Right to Object

Oppose processing unless we have strong reasons.

Right to Restriction

Limit processing if disputed or unlawful.

Exercise rights via contact form.

CCPA Privacy Information (California Residents)

Under CCPA:

Collected Information

• Identifiers (name, address, email).
• Commercial info (orders).
• Internet activity (Site visits).
• Geolocation (if enabled).

Use

See “How We Use Your Data.”

Sharing

With Ecwid, DHL/UPS, payment processors. No selling.

Your Rights

Know (past 12 months), delete (with exceptions), opt-out (no sales), non-discrimination. Contact us.

Contact Us

For questions, rights, or claims, use our contact form.